Privacy Policy & Notice of Privacy Practices

Privacy Policy Consent

The Website and its Content are owned by Dr. Natalia Kuzmina, PhD, LMFT/LCMFT and LightWay Therapy LLC (“Company,” “we,” “our,” or “us”). The term “you” refers to the user or viewer of our Website (“Website”).

This Privacy Policy describes how we collect, use, process, and distribute your information, including Personal Data used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. Please read this Privacy Policy carefully.

Changes to Policy

We reserve the right to modify this Privacy Policy at any time without notice. Any material changes will be posted on this Website and may also be communicated via email when appropriate.

Consent

By using this Website or its Content, you consent to this Privacy Policy, whether or not you have read it.

Information We May Collect

We may collect personal information from you in order to provide services and improve your experience. This may include:

• Name and email address for newsletters or communications
• Billing information for payment processing
• Contact information submitted through forms or scheduling platforms
• Information voluntarily provided during consultations or inquiries

Voluntary Provision of Data

You are voluntarily providing Personal Data to us. You may request deletion or opt out of communications at any time.

If you choose not to provide certain Personal Data, you may not be able to access certain Website features, services, or content.

Other Information We May Collect

We may collect anonymous information such as IP addresses, browser type, and device information to maintain Website functionality and improve performance.

This Website may use cookies to enhance user experience. You may disable cookies through your browser settings, though certain Website features may not function properly.

How We Use the Information We Collect

We may contact you regarding services, scheduling, updates, newsletters, or other information related to your interaction with LightWay Therapy LLC.

Payments may be processed through secure third-party payment processors.

We may use information for marketing purposes, including newsletters or social media advertising. You may opt out at any time.

Sharing with Third Parties

We may share information with trusted third-party service providers necessary for operating our business, including electronic health record systems, scheduling platforms, payment processors, email providers, and website hosting services.

Information voluntarily shared through public platforms or comments may be viewed and collected by others.

Submission, Storage, Sharing, and International Transfer of Data

Personal Data may be stored electronically through secure systems and platforms used by LightWay Therapy LLC.

Data may be processed or stored outside of your state or country. By using this Website, you consent to such transfers where legally permitted.

Data Management

We retain Personal Data only as long as necessary for legal, clinical, accounting, or operational purposes.

Certain records may be retained as required by law or professional regulations.

• Access your Personal Data
• Correct inaccurate information
• Restrict certain processing
• Request deletion of eligible data

Security and Confidentiality

We make reasonable efforts to protect your information and maintain confidentiality consistent with applicable laws and ethical standards.

If applicable, you are responsible for maintaining the confidentiality of any login credentials associated with this Website or client portals.

While we use reasonable safeguards, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Communication Preferences

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

We comply with the CAN-SPAM Act and do not send misleading or unsolicited communications.

Other Policies

This Website may contain links to third-party websites. We are not responsible for their content or privacy practices.

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this Website.

Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

Data Controller and Processors

LightWay Therapy LLC acts as the data controller regarding Personal Data collected through this Website and services.

We may use third-party providers for electronic health records, scheduling systems, payment processing, website hosting, and secure communication platforms. We make reasonable efforts to use providers that maintain appropriate privacy and security standards.

Definition of Protected Health Information

Protected Health Information (“PHI”) refers to individually identifiable information relating to your physical or mental health, healthcare services, or payment for healthcare.

As a Licensed Marriage and Family Therapist, I create and maintain records regarding the services provided to you.

Uses and Disclosures Without Authorization

Federal and state laws permit certain uses and disclosures of PHI without written authorization.

Your information may be used or disclosed for purposes of diagnosis, consultation, treatment planning, or coordination of care with other providers.

Information may be disclosed for billing, claims processing, or payment collection.

Information may be used for quality assurance, compliance, audits, licensing, or administrative purposes.

Additional Situations Where Disclosure May Be Required

Information may be disclosed without authorization when required or permitted by law, including:

• Court orders or subpoenas
• Suspected abuse or neglect
• Threats of serious harm to self or others
• Medical emergencies
• Health oversight activities
• Compliance investigations
• Law enforcement requests as permitted by law

Disclosures are generally limited to the minimum necessary information required.

Your Rights Regarding Protected Health Information

You have the right to:

• Request restrictions on certain disclosures
• Request confidential communications
• Inspect and obtain copies of records, subject to legal limitations
• Request amendments to records
• Receive an accounting of disclosures
• Obtain a copy of this Notice

Requests should be submitted in writing.

Duties of the Practice

LightWay Therapy LLC is required by law to:

• Maintain the privacy of your information
• Provide this Notice of Privacy Practices
• Follow the terms currently in effect
• Notify affected individuals following certain breaches of unsecured PHI when required by law

Complaints

If you believe your privacy rights have been violated, you may file a complaint with LightWay Therapy LLC. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

There will be no retaliation for filing a complaint.